ANSWERS TO COMMON QUESTIONS
 1. How do you advertise your vacancies?
We start the marketing process at the time we receive a
30 Day Notice from your resident. We will put a eye catching
signs and banners on your property giving rental prospects
access to our services. Approximately 1 out of 4 prospects
come to us from signage at the property. Salters Property
Management Group markets vacancies by whatever means that
have proven effective, including ads in the print media
(Fort Jackson’s Leader and the Local State newspaper, etc.),
tenant incentives, distribution of flyers and classified ads
in major search engines and online classifieds. Because of
our reputation many prospects contact our office for a free
list of our vacancies.
2. How do you screen applicants?
We require a detailed written application and 2 form of
identifications from each adult. We will also verify
employment and income levels. No applicant will be approved
until all questions are answered to our satisfaction.
3. Who pays for repairs to vacancies?
After the move-out inspection, we will determine who is
responsible to pay the bills to bring the property back to
the condition it was in prior to the resident moving in. We
are allowed by law to charge the resident's deposit for
rent, damages above normal wear and tear, and cleaning. We
want you to know that we consider this an important time in
the management cycle, and we will protect your interests.
4. When will I get my report and check?
Owners are mailed a comprehensive report, on the
beginning of the month.
5. Who handles problems late at night?
Our 24 Hour Hotline will take the residents call and page
the supervisor on call. We will then talk with the resident
to determine how to proceed. Many times we solve a problem
over the phone or by simply calling one of our vendors that
we have access to 24 hours a day.
6. How do you handle Security Deposits?
When your tenant vacates, we will provide all required
accounting of the tenant's security deposit within the time
legally allotted. If there are damages they will be deducted
from the security deposit.
7. Are your prices competitive?
Our management fees are very competitive and reflect our
expertise and commitment to excellent service. We have
found that poor management can have a very high cost. When
ALL fees are considered, we are actually less expensive than
most companies around.
8. Why should I choose Salters Property Management
group?
When we say, "Managing your Investment
Property Professionally", we mean it! There is no better
choice for your investment and peace of mind.
For more information call us at
803.419.5011 or e-mail us at
contact@spmgrentals.com. |
